How to register a business [Step bt Step]

register business in malaysiaNeed to register business or register company? (This topic cover Malaysia only)

Recently in in my life, I come across this topic, due to a long term plan for my own hosting business, I need to register a business name and get a license to ensure my business get trusted when deal with SME’s company.

Some explanation
Just make it as simple, register business (ROB) mean register a enterprise, or a sole proprietor business. Every one can register it if you would like to get a license for your business; how ever, register company (ROC) mean register your company with “Sendirian Berhad” SDN BHD or ‘Berhad” BHD.

My Experience
Before I start, let me tell you some story that I face, not to critic on government agency, I just offer my own opinion. Their service are SUXX…

To register a business or company (ROB or ROC), we need to look for a government agency name Suruhanjaya Syarikat Malaysia (SSM), most people manually went to their office to register business name or company name. At my state (Penang Island), they don’t have branch in Island, and need to go over the mainland for the registration, but they do offer twice a month, mobile counter open at “KOMPLEKS PASAR BAYAN BARU”.

During my registration, they reject my business name “Private Hoster“, which contain a “Private”, after check with few officer there, they sound like not friendly and keep on tell me cannot. I do search over their website (ssm.com.my), and found a lot business name contain this word, such as Private Taxi, Private loan enterprice, bla bla bla… After call to the branch at mainland, their operator pass me here and there, at the end, a officer told me “may be” last time can register with this word, but now “may be” the rules change.

What a ridiculous “may be“, and I did not give up, keep calling to their main branch and a in charge officer name Ms.Ruhaila attend me, she is very helpful, according to her, “private” did not sound special and should not be a problem at all. After that, she advice me to register over the Internet. and provide me the guide line via email.

Langkah-langkah menggunakan e-lodgement pendaftaran perniagaan:

a. Pendaftaran PSP


1. Anda dikehendaki mempunyai alamat emel

2. taip http://www.gov.my di dlm aplikasi pelayar internet

3. Klik Daftar

4. pilih jenis pendaftaran-klik warganegara

5. klik seterusnya

6. Borang pendaftaran pengguna portal mygoverment(PSP) akan tertera – pastikan maklumat yang bertanda * diisi-pastikan alamat emel anda betul

7. klik hantar

8.Skrin ‘pendaftaran berjaya’ akan tertera. emel pengesahan akan dihantar. Sila buka emel anda untuk aktifkan pendafatran dalam masa 30 hari.Jika tidak akaun akan dipadamkan

9. Buka emel dan klik pautan utk aktifkan pendaftran

10. Skrin akan tertera ‘ Akaun anda telah diaktifkan’. Klik pautan log masuk di atas.


b. Pendaftaran Pelanggan SSM


1. . taip http://www.gov.my di dlm aplikasi pelayar internet

2. Klik log masuk

3. Masukkan id pengguna dan kata laluan

4. klik log masuk

5. Taip SSM di kotak kata kunci dan ‘ search’

6. Senarai nama perkhidmatan akan tertera di skrin

7. pilih dan klik SSM- Pendaftaran “subsriber SSM”

8. Klik OK
9. Klik isi borang

10.Borang pendaftran “Subsriber ‘ SSM

11. Klik tamat

12.Klik ‘ok’ pada skrin data sudah disimpan

13. pilih ‘jenis subsriber’ samada ROC atau ROB atau ROB Dan ROC

14. klik ok, hantar

15. skrin maklumat bayaran akan tertera- ikut arahan bayaran

Below are some screen shot showing how to register a business name that I went through. Login into www.ssm.com.my and choose e-Lodgement or access www.ssm.com.my/en/services_eLodgement.php

ssm

Just some summary, click on:

2) PSP User Registration
Register your self as “PSP User Registration“, it will bring you over www.gov.my, is a government portal, which allow you to do various transaction over government agency. Remember to fill up all the information correctly, after sign up, check your email for activation link and activate it. (complete “ a. Pendaftaran PSP” above)

3) SSM Subscriber Registration
After sign up, you require to register your self as SSM subscriber over there. According to the step Ms.Ruhaila send me above are useless, I cannot search any result. To proceed the registration, you no need to come this e-Lodgement page, just click the “3. SSM subscriber registration” over the e-Lodgement page at ssm.com.my, it will bring you to the correct link at www.gov.my

* If you cant found the “open form” probably browser problem, change from firefox or IE or vise versa

To register as a SSM Subscriber, you need to paid RM5 (Blood sucker), but no choice I need to let it suck RM5, to avoid wasting time for those ridiculous “may be” and face those unprofessional officer over their branch.

ssm payment

To do the payment, you can choose to pay by credit card or debit card, even by online banking also can, just choose the “direct debit /FPX”, follow all the step, and once you successful sign up as subscriber, you can back to the E-Lodgement page, www.ssm.com.my/en/services_eLodgement.php

After become ssm subscriber, click on the

1. Application for business name approval
It will bring you to the “SSM – APPLICATION FOR BUSINESS NAME APPROVAL, scrool down to below, click on “Open Form” and fill up all. You may “save” the information if you cant make decision yet, once you feel the information are all correct, click “Finish”. After that, click “submit” it

CONDITIONS OF APPROVAL

  1. Application for Business Name that falls within the following categories will be rejected:
    • Name of business which does not reflect nature of business operated.
    • Name used by other business owner.
    • Usage of a personal name which is not the actual name of owner.
    • Usage of words prohibited by the Registrar.
    • Names subjected to the Registration of Businesses Rules 1957.
  2. Names that have been approved must not be amended/added with word or alphabet.
  3. This approval is non-transferable.
  4. A fresh application must be made if the business is not registered after the expiry of approval period.

For the above step, you need to wait for approval. I have submit few times, due to my business name are not qualify. 1st time reject without any reason, I need to call up to check, and they ask me to resubmit. 2nd time reject is because they need my business name to be 3 word, so I change it to Private Hoster Network, instead of Private Hoster only

You can check your status via www.gov.my website, after you login, click on “MyHome”, you will see your Online transaction, you can check the status there.

After get this approve, click on the service name, it will direct you to “SSM – APPLICATION FOR BUSINESS NAME APPROVAL” and open the form again, you need to copy down the refference number on the top right hand conner. example “ROB23052008-xxxxxxxxPSB”

I also receive an email from Gov.my

YOUR APPLICATION HAS BEEN APPROVED, PLEASE PROCEED WITH BUSINESS REGISTRATION FORM (FORM A)
Thank You.

MyGovernment Portal Team

2. Online Registration of Business
Go back to the e-Lodgement, click on “Online Registration of Business” at this page, scrool down to below, you need to fill up 5 step, 1st step, click on “Open Form A“, look for “NAME APPROVAL NO” fill up with the refference number you copy just now , click on “Verify name approval number. All the related field in the form A will be automatin fill up, just follow the step, to complete the form A.

Proceed to step2 until step 5, then submit the Online Registration Business, it will bring you to the payment

After finish the payment, very fast, I receive the feed back already, my registration of business name was success and approve.

I receive an email from Gov.my

PERMOHONAN ANDA DILULUSKAN.PERAKUAN PENDAFTARAN ANDA BOLEH DIPEROLEHI MELALUI E-MAIL (FAIL YG DILAMPIRKAN).ANDA BOLEH MEMBELI SALINAN MAKLUMAT PERNIAGAAN 24 JAM SELEPAS PENDAFTARAN PERNIAGAAN DILULUSKAN, MELALUI PERKHIDMATAN E-INFO DENGAN MELAYARI WWW.SSM.COM.MY ATAU DIMANA-MANA CAWANGAN SSM YANG TERHAMPIR.
Thank You.

MyGovernment Portal Team

I also receive an email from ssm.com.my with an attachment

Tuan/ Puan,

Sukacita dimaklumkan bahawa Perakuan Pendaftaran Perniagaan anda telah diluluskan dan di lampirkan seperti di bawah.

2. Perakuan ini hendaklah dicetak di atas kertas bersaiz A4 berwarna putih untuk tujuan paparan umum.

3. Tiada tandatangan diperlukan untuk Perakuan Pendaftaran Perniagaan yang dibuat melalui E-lodgement.

Sekian, terima kasih.

business certificate

Since I am doing business online, I no need to print the business certificate (cost RM10 per original print), I can use the above attachment to prove my business is legally register over Malaysia.

I here by attach an E-book on my above description, free to download and distribute.

Download : How to Register My Business Online at Malaysia.

Tags: , ,

110 Responses to “How to register a business [Step bt Step]”

  1. hsunleong January 4, 2009 at 11:09 am #

    Wow! Thanks for the great information! You are very kind to to this. It is indeed very useful information. Thanks a lot. I may need it too.

  2. Sarah January 13, 2009 at 4:57 pm #

    This is what I am looking for and thanks for explaining..

  3. hsunleong January 20, 2009 at 7:58 am #

    Thanks for the infor.. btw when u set up a com do u need to hire someone for doing account for u? or anyone can do the account? Thanks…

  4. Kelvin January 22, 2009 at 12:31 pm #

    Very informative!
    I got my business name approved within an hour upon registration!

  5. Sarah February 17, 2009 at 12:57 am #

    Calvyn, I would like to ask you, after registering a business, do you open a current account to associate with the business?

  6. Omie March 4, 2009 at 5:47 pm #

    This is very informative! Very useful when the gov’s website is sooo not straight-forward.! Thanks

  7. Yasmin March 22, 2009 at 4:32 pm #

    Thanks so much this is very useful info! ^^

  8. a maze April 29, 2009 at 4:25 pm #

    got pdf download meh?
    i can’t seem to download =(

    thanks for the info though, quite informative
    congrats for ur business! good luck

  9. Marcus May 23, 2009 at 9:54 am #

    Calvyn, is there any law in malaysia that says you cannot own a company while you are still employed? Bcos i want to start a biz part time but scared that later got taxation problem if employed but got side biz.

  10. calvyn May 24, 2009 at 9:36 pm #

    No, any one even a student also can register a sole proprietor, you can go a head to register your own business 😀

  11. seed May 27, 2009 at 10:25 am #

    Hi, just wondering if I’m selling computer parts now but later want to sell other stuff as well. So can I just update the business profile?

    Also, how do you pay for the SSM Subscriber Registration? Seems to stuck there. Good day.

  12. calvyn May 29, 2009 at 7:47 am #

    Seed > You can change your nature of business soon, but mostly they does not care much, as long you does not sell illegal thing or the product are origin which have declare tax.

    I am using public bank to pay my subscriber fees, using the FPX mention above

  13. Marcus June 4, 2009 at 1:25 am #

    Calvyn,

    Thank u v much. SSM should pay u money for helping us . their instructions useless …..

  14. NX August 5, 2009 at 9:24 pm #

    Good job you have done there but I still unable to get it right. So here are some steps similar like what you mentioned but a bit up to date and more straight forward (I hope).

    1. Goto http://www.malaysia.gov.my and click “Register” for a new account [Pendaftaran Pengguna Portal MyGovernment (PSP)]
    NOTE1: At the SignUp page, it will ask to register INDIVIDUAL or BUSINESS, just select Individual.
    NOTE2: If you are opening a business with a partner, please make sure your partner also register for this PSP. You will need it when you need to complete the Form A “Notify Business Partner”.
    2. Fill up all the required information and login to your email address to activate your account.
    3. Once activated, go to “www.malaysia.gov.my” again to login with your username and password.
    4. You will reach “My Portal” stating all your current application status & transaction.
    5. Go back to the main page “www.malaysia.gov.my” and at the left panel, search for “Quick Links” and then click “myServices & myForms”.
    6. When you are at “Services Advanced Search”, at the Keywords, type in “ssm” and press the button “Search”
    7. There will be a list of SSM application forms as shown below (the list was generated on 5 Aug 2009 and may changes across time)
    ————————————————————————————————
    *1 SSM – Name Search and Purchase of Business Profile (Companies Commission of Malaysia)
    *2 SSM – Name Search and Purchase of Company Profile (Companies Commission of Malaysia)
    *3 SSM – Public Amenities and Utilities – E-Complaints (Companies Commission of Malaysia)
    *4 SSM – SSM Subscriber Registration
    *5 SSM – Application for Business Name Approval (ROB)
    *6 SSM – Online Registration of Business (ROB)
    *7 SSM – Application for Renewal of Business Registration (ROB)
    *8 SSM – Online Business Updates (ROB)
    *9 SSM – Notification of Termination of Registered Business (ROB)
    *10 SSM – Request For Availability of Name (ROC)
    ————————————————————————————————

    8. Select Item 4 which is “SSM – SSM Subscriber Registration”
    9. Fill up the form required in the SSM Subscriber Registration page provided and tick for “ROB” (Register of Business)
    NOTE: Not ROC, where ROC is for Registration for Company eg Sdn. Bhd which you need at least 2 Directors and min modal of RM50k etc… Whereas ROB, you do not need all that.
    10. Once it is completed, repeat Step 6 & 7 and select Item 5 which is “SSM – Application for Business Name Approval (ROB)”.
    11. Register for a PNA42 Business Name (cannot consist of special character, only alphabet)
    TIPS: Put the word “Enterprise” or “Trading” at the back of your desire business name so that your business will not be confined to only the particular item you sell. For example, if you put “ABC Boutique”, your business can only sell clothings and you can’t sell any other items.
    12. After you have completed the PNA42 form, wait for 2-24 hours to get your business name approved. you can check at http://www.malaysia.gov.my > LOGIN > My portal page for the application status mentioned in Step 4.
    13. Once it is approved, open the main page, goto “myForm & myServices”, at keyword search for “ssm” as mentioned before in Step 6 & 7
    14. Select for Item 6 for “SSM – Online Registration of Business (ROB)”
    15. Fill up the info required (it is a a long process for me too but just hold on considering the amount of time you can save without going to the SSM office)
    Note: If you are opening a business with a partner, please make sure your partner also register for the PSP mentioned in Step 1. Otherwise, you can not complete your Form A without notifying your business partner through email before you submit your form.
    16. After you have clicked the “SUBMIT”, you will need to pay for the Business Registration. It can be paid by several methods and pick the method you most comfortable of.
    17. Wait for another few hours or up to 24 hours to get your business approved by the authority at mentioned Step 4.
    18. When it is approved, you will received an email on your business approval letter by SSM. Print that letter and keep it for registering other official documents using your company (eg, Bank, Majlis Perbandaran, Legal issues etc)
    19. DONE! Congratulation you just get yourself a new business! Well Done!!

  15. Jane August 18, 2009 at 11:49 pm #

    NX, your steps are very clear, but when I come to step 8 and clicks on SSM – SSM Subscriber Registration, the system is only shown me Online Service in the centre of the website. this make me can not fill up the form and couldn’t continue to step 9 as well, please advice me. thank you.

  16. alec August 27, 2009 at 10:49 am #

    i cannot register even the GOV site individual user. help pls

  17. yip September 18, 2009 at 5:08 pm #

    Excellent topic which is helpful to many enterprising people out there. I always dread dealing with govt. departments, which is usually not ‘user-friendly’. With this guide, am now more confident of registering my small business. Thanks to all who contributed.

  18. TYT September 28, 2009 at 10:01 pm #

    Hi! Calvyn, I manage to open the form at SSM Subscriber Registration, but nothing seems to happen after I click “Finish”….:( Getting very frustrated now…

    Thanks!

  19. Kenny October 22, 2009 at 10:53 am #

    It’s a really great guide to that not friendly website, I just find out that registering a business name is just that easy

  20. Dalila December 17, 2009 at 6:12 pm #

    thanks for your help!! truly help me in registering my own business.

  21. darwintan December 26, 2009 at 1:51 am #

    apa erti perkataan huruf terakhir syarikat
    apa beza 88XXXX-K,88XXXX-D,88XXXX-U, tidak faham lah kalau Boleh email say informasi ini

  22. readycompanies January 7, 2010 at 8:24 pm #

    the last digit is a check digit – randomly assigned – no specific meaning

  23. jazz January 11, 2010 at 3:19 pm #

    what is the 2 days that the mobile counter place at KOMPLEKS BAYAN BARU

  24. calvyn January 11, 2010 at 7:59 pm #

    they will open the temp. counter at there, for island citizen to register instead of travel to mainland

  25. jazz January 14, 2010 at 12:48 pm #

    than do they have specific day to open the counter there.

  26. hirota January 20, 2010 at 11:26 pm #

    the SSM Subscriber Registration is free of charge now? just completed the registration without any payment and the status is Successful

    anyway thanks for you guideline here 🙂

  27. Kmi February 13, 2010 at 9:01 pm #

    Thanks Calvin..very informative..

  28. Fern March 10, 2010 at 4:58 pm #

    I’m here to ask if i am going to operate an online business, can i use the home address as business address??

  29. Benseng March 24, 2010 at 2:35 pm #

    Really happy have such tutorial for this cacat website.

    By the way, do use IE to do this process, i know IE sux but only it can run well on this GOV web.

  30. stan May 4, 2010 at 6:14 pm #

    hi sir, wanna ask if i register with my partner, how do i add in his particular info?
    thanks alot

  31. Mina May 13, 2010 at 9:33 pm #

    Hi Calvyn,
    I have a business registered in Canada, want to have a representative office in Malaysia,Do you know if I need to register in Malaysia as well, or any kind of other permit for a foreign business, I may need?

  32. chris July 27, 2010 at 6:49 pm #

    I cant even complete the individual registration cos the password requirement is damn stupid and i dun understand what it needs lol . It says require an uppercase and at least 8 character and when i key in eg Abc12345678 it rejects . LOL . stupid .

  33. calvyn July 28, 2010 at 1:38 pm #

    this is so called govt’s website 😛

  34. Ashley August 2, 2010 at 1:13 pm #

    Thank u so much for the info!

  35. Nadia August 10, 2010 at 2:59 pm #

    Hi Calvyn, really appreciate the info. It helped me through the whole process. Cant understand info from other websites. Thanks a bunch.

  36. bLurr September 13, 2010 at 6:14 pm #

    hi calvin, i stucked at SSM Subscriber Registration. After payment made, the status still “not submitted”. I’ve tried to register again but failed. i’ve lost rm5. =.=”

  37. ling November 10, 2010 at 4:51 pm #

    I’ve make payment to SSM Subscriber, RM5. SSM rejected my online business application.

    “PERMOHONAN DITOLAK.PIHAK TUAN TIDAK DIBENARKAN MENGGUNAKAN ALAMAT UTAMA PERNIAGAAN DAN ALAMAT CAWANGAN DI SABAH ATAU SARAWAK KERANA AKTA PENDAFTARAN PERNIAGAAN 1956 TIDAK TERPAKAI DI SABAH DAN SARAWAK
    Thank You.”

    Calvin, do you know how to register a business name at Sarawak?

  38. calvyn November 10, 2010 at 10:34 pm #

    this issue i never see before, probably you can consult your local SSM office or give them a call. Else you may try to email SSM KL (find it at the website)

  39. janet h December 15, 2010 at 8:27 am #

    TQSM for the detail step by step, save me 1 day leave …

  40. calvyn December 17, 2010 at 8:21 pm #

    Happy to heard that 😀

  41. Keith December 20, 2010 at 12:23 pm #

    Good afternoon, Calvyn!

    Do you have any ideas that why can’t I make the payment via FPX?

    Error shown as following:
    No connection could be made because the target machine actively refused it 10.20.216.116:8000

    Hope to hear from you very soon.

  42. Keith December 23, 2010 at 8:27 pm #

    Couldn’t make direct debit RM5.00 for the SSM Subscriber.

    No connection could be made because the target machine actively refused it 10.20.216.116:8000

    Do you have any idea?

  43. calvyn December 29, 2010 at 11:15 pm #

    email them ask what is happen 😀

  44. Hong June 4, 2011 at 5:59 pm #

    Do I need a Malaysia address in order to register a business in Malaysia?

  45. Tina June 10, 2011 at 7:10 pm #

    Your information is very useful and helpful. appreciate of that. Unfortunately I’ve been rejected as well, I’m trying then xD

  46. hollowgram June 12, 2011 at 12:11 pm #

    thanks calvin for providing the guide. really help me a lot. the SSM should credit you for promoting the online business registration.

    without read your post, i will never know we can register business online. >.<

  47. calvyn June 14, 2011 at 10:34 am #

    thank… just share my experience only…

  48. eSeong June 25, 2011 at 3:24 am #

    Hi,

    I keep having rejected that my ic is invalid. Can i know why ?

  49. Desmond July 6, 2011 at 9:07 pm #

    Dear Calvyn,

    Thanks for sharing 🙂

    God Bless !

Trackbacks/Pingbacks

  1. 2008 is History 2009 is future | IT Engineer's Blog - January 2, 2009

    […] Tera and fiber optic; Other then being a full time IT Engineer, Part time Blogger, I also manage to register a business name, as my own business, manage a web hosting business is not easy, just as part of my life experience; […]

Leave a Reply